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Customers may contact Amy Davis at 93 to add funds to their Tapp Pay card.
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CostĬustomers may also purchase paratransit fare directly in the Transit app by using RTA's mobile ticketing service, Tapp Pay or use a Tapp Pay Card. Customers can schedule rides no later than the day before and up to 7 days in advance.Ĭonnect Online allows customers to book, cancel, or edit upcoming trips.To download a copy of the certification application click here.įor additional information please click on the Rider's Guide.Ĭustomers must complete the ADA complementary paratransit service application process and successfully become eligible for these services. You are unable to complete a trip using the fixed-route bus due to a combination of your disability and architectural and environmental barriers.Due to impairment-related conditions you are prevented from traveling to or from a bus stop and therefore unable to complete the trip using a fixed route bus.You are unable to independently board, ride or exit a fixed route bus, due to a disability.The Americans with Disabilities Act (ADA) defines the following categories of eligibility: Paratransit services are available upon completion of an application and certification assessment through the RTA Certification Center. This program covers all of Montgomery County and three-fourths of a mile of fixed-route services outside Montgomery County. The Paratransit Program offers door-to-door service to certified customers with disabilities who are unable to use regular fixed routes.
Ride rta manual#
Now you can book your trips online! Watch the video or download the manual below to find out more.Ĭlick here to view and/or download the RTA Connect Online manual. RTA Connect Online Click HERE to go directly to the Connect Online page.